After logging to OASIS v3 landing page and clicking "Manage & Audit" you are taken to the Manage & Audit landing page  

Common Problems

  • Manage & Audit is not present on this screen - This is tied to the access you have as a user and you will not have this option on a self sign up account. You need to ask the CB Admin to provide you with an account or permission granted to an already established account that was not a self sign up account.

 


Here you go to Main Menu and select "Manage Users" to be directed to the Manage Users landing page.


Common Problems

  • No access to "Manage users" under the Main Menu - This could be tied to the access you have as a user. You need to ask the CB Admin to provide you with an account or permission.


  1. To issue the access to OASIS v3 select the user.
  2. Click on the button "Issue web access".
  3. Click on "Ok".

    An email will be sent to the user with a link to register.

    NOTE: A user without access can be identified when the status icon is gray.

    NOTE: Once the email has been sent and the page is refreshed the status icon turns to orange.

    NOTE: If the user created username and password the status icon turn to green.

  1. Automatic email sent to the user by OASIS v3.
  2. Click on this link to accept the invitation ticket received.


Common Problems

  • No access to "Manage users" under the Main Menu - This could be tied to the access you have as a user. You need to ask the CB Admin to provide you with an account or permission.
  • Manage & Audit is not present as an option- This is tied to the access you have as a user and you will not have this option on a self sign up account. You need to ask the CB Admin to provide you with an account or permission granted to an already established account that was not a self sign up account.



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